Last Updated: October 6, 2025
At columbuspaintpros.com, also referred to in this policy as "columbuspaintpros.com," "we," or "us," we value your privacy.
This policy describes what information we collect, how we use it, who may receive it, and the choices available to you. By accessing columbuspaintpros.com or any website that references this policy, you agree to the terms below.
Scope
This policy covers information collected:
- On our Website
- Through emails, text messages, and other electronic communication with us
- Via our advertising and applications on third-party sites when they link to this policy
This policy does not cover information collected offline or on sites we do not manage.
Information We Collect
We collect information in three ways:
1. Information You Give Us
Examples include:
- Name
- Address
- Email address
- Phone number
- Details about your service request, such as location, project scope, timing, pricing expectations, and notes
- Any other information you choose to send us
2. Information Collected Automatically
Examples include:
- Pages you visit, links you click, time spent on the site, and pages that refer traffic to or send traffic away from the site
- IP address, device identifiers, approximate location, browser type, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tracking tools
3. Information From Third Parties
Examples include:
- Updated contact information
- Purchase or interaction records
- Verification of service requests and fraud screening
- Advertising and analytics data, including email engagement
Your information may be processed in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize you on return visits
- Measure how the site performs
- Tailor content to your interests
- Support advertising efforts
Most browsers allow you to block or remove cookies. Some parts of the Website may not function properly without them.
Third parties may also place cookies, and we do not control those cookies.
Interest-Based Advertising
We may partner with others to display ads tailored to your interests.
These partners may use identifiers such as IP addresses, cookie IDs, and hashed email addresses to recognize your device.
For more details or to opt out, visit:
How We Use Your Information
We use information to:
- Deliver and improve our services and Website
- Handle and complete your service requests
- Match you with service providers relevant to your request
- Communicate about requests, updates, and support
- Personalize your experience and our marketing efforts
- Conduct analytics, research, and product development
- Detect, prevent, and address fraud, abuse, and security concerns
- Enforce our Terms of Use and meet legal obligations
How We Share Information
We share information in the following ways:
Service Providers and Provider Networks
If you request a quote or service, we share the information needed to fulfill that request with third-party service providers and provider networks.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We share information with vendors that help us run the Website and our business, including providers of analytics, security, payments, support, and marketing services.
They may use personal information only to perform services on our behalf.
Advertisers and Marketing Partners
We may share data collected automatically for measurement, attribution, and ad targeting.
Information you submit, such as an email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share information that no longer identifies you.
Legal and Safety
We may disclose information when required by law, to protect rights and safety, or to investigate fraud and abuse.
Business Transfers
We may share information in connection with a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may follow its own privacy policy.
Your Choices
- Do not provide information: You may browse public pages without sharing personal data, but we cannot handle service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to stop marketing messages from us. This does not prevent messages from providers we shared your request with.
- Cookies: Adjust cookie settings in your browser or use the opt-out links above.
Access and Control
You may request to:
- Review the data we hold about you
- Correct inaccurate information
- Delete data, where legal or operational obligations allow
- Share concerns about how we use your information
Use the contact details in the How to Contact Us section.
Data Retention
We keep personal information for as long as needed to carry out the purposes described in this policy, taking into account:
- The type and sensitivity of the data
- The risk of harm
- The reason the data is being processed
- Legal obligations
- Whether the same purpose can be met another way
Security
We use administrative, technical, and physical safeguards designed to protect personal information.
Sensitive submissions are sent over SSL. Still, no transmission or storage method can be guaranteed to be completely secure.
Children's Privacy
The Website is not intended for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with appropriate consent or legal capacity.
California Privacy Rights
If you are a California resident, you may have the rights below, subject to applicable exceptions:
Right to Know
You may request details about:
- The categories of personal information collected
- The sources of that information
- The business or commercial purposes for collection
- The categories of third parties with whom we shared it
- The specific pieces of personal information we maintain about you
Right to Delete
You may request deletion of personal data collected from you, subject to exceptions.
Right to Correct
You may request correction of inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may qualify as "sale" or "sharing" under California law.
To opt out, contact us and state "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently for exercising your privacy rights.
Verification
We verify requests before taking action. Requests that cannot be verified or are excessive may be denied.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may require proof of authorization.
Shine the Light
California residents may ask for a list of third parties that received personal information for marketing purposes during the previous calendar year.
Send a written request that includes "California Shine the Light" in your message.
Visitors Outside the United States
The Website is designed for U.S. residents.
If you visit it from outside the U.S., your information may be transferred to and processed in the United States, where privacy laws may differ.
Changes to This Policy
We may revise this policy from time to time.
When we make updates, the "Last Updated" date will change.
Your continued use of the Website means you accept the revised policy.
How to Contact Us
Columbus Paint Pros
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To send a California request or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
